About Sorted & Solved Ltd
Bringing calm, clarity, and confidence to busy lives
Sorted & Solved Ltd was created with one simple purpose: to make life feel easier. Whether you’re running a small business, managing a busy household, or juggling both, we provide the kind of support that helps you stay organised, reduce stress, and reclaim valuable time.
We believe support should feel personal, friendly, and genuinely helpful not corporate, cold, or complicated. Our services blend professional organisation with a warm, human touch, giving you the kind of help that feels both practical and reassuring.
Why we do what we do
Life is full. Work is full. Home is full. And when everything lands on your shoulders, even small tasks can feel overwhelming.
Sorted & Solved exists to take that weight off. We step in with calm, practical support that clears the noise, simplifies the day‑to‑day, and gives you space to breathe again.
Our clients come to us because they’re busy but they stay because they feel lighter.
Our approach
Friendly, professional, and judgement‑free
We meet you exactly where you are. No pressure, no embarrassment, no “shoulds”. Just supportive, practical help.
Flexible support that adapts to your life
Most virtual assistants work entirely online. We don’t. We offer both digital and in‑person support, giving you the reassurance of someone who can show up when you need them.
Organised systems that actually work
We don’t just complete tasks — we create simple, sustainable systems that keep your life or business running smoothly long‑term.
Confidential and trustworthy
Your privacy matters. Everything we do is handled with professionalism, discretion, and care.
Meet The Team
Susie Mullineaux
Practical, proactive, and endlessly reliable, Susie is the steady, friendly presence clients trust when life gets hectic. With years of hands‑on experience supporting families and small businesses, she’s exceptional at keeping things running smoothly both behind the scenes and face‑to‑face.
Susie’s down‑to‑earth nature and natural problem‑solving skills make her the person who gets things sorted quickly and calmly. Whether she’s managing business admin, coordinating daily logistics, or supporting clients in person, she brings warmth, efficiency, and a reassuring energy to every task.
Strengths:
-
Business admin & organisation
-
People‑facing support & client care
-
Lifestyle coordination
-
Event prep & logistics
-
Practical, hands‑on help
Sharlene Taylor
Organised, structured, and brilliantly focused, Sharlene brings clarity and direction to busy homes and small businesses. With a background in community support, organisation, and project coordination, she’s exceptional at creating simple systems that help people stay on track.
Sharlene has a natural ability to keep clients accountable in a supportive, encouraging way — helping them follow through, stay organised, and finally get things done. She’s the person who turns intentions into action, plans into progress, and chaos into something manageable.
Her friendly, judgement‑free approach makes clients feel instantly comfortable, while her practical mindset ensures everything moves forward with purpose.
Strengths:
-
Supportive accountability (helping clients stay on track)
-
Business structure & admin
-
Clear, reassuring communication
-
Community‑focused support
-
Event management
Who we help
Sorted & Solved supports:
-
Busy households
-
Small business owners
-
Entrepreneurs
-
Community organisations
-
People feeling overwhelmed by everyday life
-
Anyone who wants more time, more calm, and more control
If you’re stretched thin, juggling too much, or simply ready for life to feel easier — we’re here to help.
Our values
-
Reliability - You can count on us.
-
Efficiency - We streamline everything.
-
Kindness - Support should feel good.
-
Professionalism - High standards in every detail.
-
Trust - Your privacy and peace of mind come first.
These values shape every service, every interaction, and every system we create.
Why choose Sorted & Solved
Because you deserve support that feels personal, flexible, and genuinely helpful. Because you deserve a calmer home, a smoother business, and more time for the things that matter. Because life feels better when it’s Sorted & Solved.
Ready to feel more organised?
Let’s make life lighter together. Get In Touch
Our Clients Say
I have used Sharlene in all 4 of my businesses and have found her to be prompt, efficient and above all she cares about the businesses and treats them as she would her own.
I would highly recommend her to anyone.
One of my favourite sayings is “everyone needs a Sharlene” and it’s true because she keeps me on track and gets stuff done.
Nicky Perfect BEM